Understanding Icross E-Commerce LLC Refund Policy
Understanding Icross E-Commerce LLC Refund Policy
Icross E-Commerce LLC may offer refunds for some purchases made through the Icross E-Commerce LLC checkout system, depending on the refund policy described below. Refund policies vary depending on what you purchased, when and how you paid, and where you are located.
We are generally unable to issue refunds if you have disclosed account or payment information to others, if there is a suspected violation of our policies, or if you have not protected your account through the authentication feature.
If you find an Icross E-Commerce LLC purchase transaction on your own bank card or other payment method that was not completed by you or someone you know, please report the unauthorized chargeback within 120 days of the transaction.
If you discover an Icross E-Commerce LLC purchase transaction on your own bank card or other payment method that was completed by a friend or family member who inadvertently used your account, you can request a refund.
Most applications in the Icross E-Commerce LLC Store are developed by third-party developers (not Icross E-Commerce LLC). Developers can help you with issues related to Purchase Transactions and may process refunds in accordance with their policies and applicable law.
If you have earned Icross E-Commerce LLC Points through a purchase transaction, please understand how a refund of the transaction will affect Icross E-Commerce LLC Points.
Donations to charitable organizations cannot be refunded.
Refund Request
For U.S. Economic Zone Users
If you are located in a U.S. economic zone and made a purchase on or after March 28, 2023, learn how to request a refund.
Policies by product
Apps, games and in-app purchased goods (including subscriptions)
Policies by mode of payment
Refunds for goods purchased with cash, bank transfers, or by code payment at convenience stores
Area-specific policies
U.S. Economic Zone Refund Policy